Our products are outsourced to be printed which means there could be a quality control issue. Sample orders have been ordered previously to any product being put out so the quality has been tested. That being said, as they are made to order; if the graphic or embroidery is received messed up please email us and we can return it and another will be sent out no cost! If it is a sizing issue, that will be based on discretion. We ask that you carefully read the measurements before purchase and compare the measurements to your own favorite apparel so you are sure to get the right size. It's not to say we won't make exceptions but we would prefer to not do returns based on this just because we end up eating the entire cost which then takes away from profits that can be used to go towards helping fund adventures and gear for those that don't have the funds yet. If you have questions feel free to email us at contact@alreadyofficial.com.